Welcome to Global Umrah! We are dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Notice outlines how Global Umrah Limited and its affiliates worldwide (collectively referred to as “Global Umrah,” “we,” “our,” or “us”) collect, use, and protect your personal information. By engaging with us and providing your personal information, you agree to the terms outlined in this Notice.
1. Information We Collect
We collect personal information necessary for organizing Umrah and Hajj arrangements, managing travel bookings, and delivering our services effectively. The types of personal information we collect include:
Contact details such as names, addresses, phone numbers, and email addresses.
Information provided through website interactions, including browsing activity and submitted forms.
Details necessary for travel bookings, such as passport information and travel preferences.
Other information provided directly to us or obtained during communications with us.
2. How We Collect Personal Information
We collect personal information directly from you when you interact with us, such as when making travel arrangements, contacting us, or engaging with our website or social media channels. In some cases, we may collect information from third parties, such as travel agents or employers making bookings on your behalf.
3. Purposes of Data Collection
We collect, use, and disclose personal information for the following purposes:
Providing and managing travel services and bookings.
Sending marketing communications and promotional offers.
Conducting research, audits, and internal reporting.
Complying with legal obligations and responding to law enforcement requests.
Managing employment applications and related activities.
4. Disclosure of Personal Information
We may disclose personal information to employees, contractors, service providers, and other entities involved in delivering our services. This includes sharing information with travel partners, insurers, and legal authorities when necessary. We take measures to ensure that overseas recipients of personal information comply with relevant privacy standards.
5. Use of Cookies
Our website uses cookies for authentication, security, preferences, analytics, advertising, and personalization purposes. By using our website, you consent to the use of cookies as described in our Cookie Policy.
6. Data Storage and Security
We store personal information securely using a combination of digital and physical storage methods. We implement measures to protect personal information from unauthorized access, disclosure, or alteration. Personal information is retained only as long as necessary for the purposes outlined in this Notice.
7. Accessing and Correcting Personal Information
You have the right to access and correct your personal information held by us. If you would like to exercise this right, please contact us using the details provided below.
8. Privacy Complaints
If you have concerns about our privacy practices, please contact us to address your complaints promptly. We take privacy complaints seriously and strive to resolve them in accordance with applicable regulations.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and the updated policy will indicate the date of the last revision.
10. Contact Us
If you have questions or feedback regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer using the following details:
